Welcome to the official Terms & Conditions page of Big Mumbai Games. By using our platform, services, games, and reward systems, you acknowledge and accept all terms outlined below. These conditions govern your relationship with Big Mumbai Games and define how our services may be accessed and used.
If you disagree with any section of these Terms & Conditions, we advise you to discontinue use of the platform and consult our support team via the Contact Us page.
This document applies to all registered players, agents, visitors, and referring users.
1. Acceptance of Terms
Your use of Big Mumbai Games (via Register, Login, playing Games, or referring others) implies that you agree to:
- Follow all policies regarding game use, deposits, and agent activities
- Use accurate personal details during registration and KYC verification
- Not engage in prohibited or abusive behavior
- Adhere to rules of the Refer & Earn Program and Agent Program
- Respect the platform’s legal and privacy requirements
These Terms & Conditions form a legally binding agreement between the user and Big Mumbai Games.
2. Eligibility
To access and use Big Mumbai Games, you must:
- Be at least 18 years old
- Reside in India
- Possess a valid Indian mobile number and payment method
- Accept all terms listed here and in the Privacy Policy
Users under 18 will have their accounts suspended and all funds withheld pending investigation.
3. Account Registration & Verification
Users must create an account using their valid mobile number. Additional requirements include:
- Password setup
- One-time mobile OTP verification
- Bank or UPI account linkage for withdrawals
- Optional KYC verification (for high-value transactions)
Each user may create only one account. Duplicate accounts (created for bonus or referral fraud) will be banned and associated earnings forfeited.
4. Fair Play & Conduct
All users must follow the Security & Fair Play guidelines. This includes:
- No cheating, bot use, or automation tools
- No exploiting bugs or system loopholes
- No impersonating agents, team leaders, or admins
- No harassment in chat or in-game communities
- No spam or phishing behavior toward other users
Violations may result in:
- Account suspension
- Earnings cancellation
- Legal action under applicable Indian laws
5. Games and Platform Access
The following types of games are hosted on Big Mumbai Games:
- Color Prediction Game
- Slots & Casino Games
- Fishing Games
- Aviator Game
- Lottery & Number Games
- Leaderboard & Competitions
Gameplay is powered by certified RNG systems to ensure fairness. Game availability, rules, and prize amounts may change based on system updates or seasonal promotions.
6. Deposits, Withdrawals & Wallet Terms
All transactions on Big Mumbai Games are processed securely through verified payment gateways. Users must adhere to the following:
- Only deposit via UPI, Paytm, bank transfer, or supported methods
- Use a name-matching bank account for withdrawals
- Maintain minimum turnover requirements for bonus withdrawals
- Submit KYC documents when requested
- Avoid sharing bank or wallet credentials
Unverified or mismatched withdrawal requests will be rejected.
All financial activities are logged and may be reviewed under audit or dispute.
7. Bonus Systems & Promotions
Users may receive promotional rewards through:
- Welcome bonuses after registration
- Referral earnings through Refer & Earn Program
- Promotions such as festival events or leaderboard races
- Gift Code Redemption campaigns
- Team performance-based Agent Events & Monthly Contests
All bonuses are governed by eligibility rules such as:
- Time limits
- Team turnover
- Verified referrals
- One-claim-per-account limits
Misuse or farming of bonuses will result in forfeiture.
8. Agent Program Terms
Users who join the Agent Program must follow:
- Only promote via their unique referral code
- Guide users to register and deposit through legitimate means
- Never force or coerce deposits
- Comply with Agent Commission & Salary Guide rules
- Maintain quality referrals to qualify for Agent Events & Monthly Contests
Big Mumbai Games reserves the right to:
- Recalculate agent commissions in case of fraud
- Adjust daily salary eligibility based on real-time engagement
- Suspend agent rights without notice for violations
9. Community Conduct
Users participating in the Community & Player Connection platform must:
- Avoid abusive, vulgar, or hateful content
- Not impersonate staff or mislead other players
- Avoid posting misleading “win strategies” for personal gain
- Respect moderators and peer users
Violations in chat, comments, or testimonials will lead to bans or penalties.
10. Intellectual Property
All content on Big Mumbai Games — including website design, logos, game design, bonus structures, and written content — is protected under intellectual property laws.
Users may not copy, redistribute, or recreate any part of the site without written permission.
11. Dispute Resolution
If you encounter a dispute regarding earnings, bonus eligibility, or technical gameplay issues, contact us via the Contact Us page.
We aim to resolve all concerns fairly within 48–72 hours. Unresolved issues may be escalated to:
- Internal audit
- Legal advisors
- Appropriate regulatory bodies (if required)
Disputes are governed by the laws of India and will be handled within its legal jurisdiction.
12. Account Termination
Big Mumbai Games may suspend or permanently terminate user accounts if:
- Fake documents are submitted
- Multiple accounts are used for bonus abuse
- Bank mismatches are detected
- Community guidelines are violated
- Bot or automation tools are identified
Users may appeal such actions by submitting detailed evidence to our support team.
13. Limitation of Liability
Big Mumbai Games is not liable for:
- Delayed payouts caused by external banking systems
- User error during registration or gameplay
- Misuse of referral links
- Mobile device compatibility issues
- Third-party network downtime or connectivity issues
Users accept all risks associated with browser-based gaming on personal devices.
14. Changes to Terms
These Terms & Conditions may be updated at any time. Users will be notified via in-platform messages, Blog / News updates, or visible changes to this page.
Continued use of the platform after such changes implies acceptance.
15. Contact and Queries
For questions, clarifications, or legal inquiries:
- Visit the Contact Us page
- Email us at support@bigmumbai.games
- Refer to the FAQs for additional guidance
Final Statement
These Terms & Conditions form the foundation of your relationship with Big Mumbai Games. We encourage all users to follow them closely to ensure a fair, fun, and rewarding experience for everyone.
By continuing to use the site, you agree to comply fully with all clauses above and maintain integrity as part of the Big Mumbai Games community.
Let the games begin — on fair terms, for all.
